All orders are subject to the terms and conditions
stated on this form which you have read and
understood prior to ordering.
Orders may be placed by:
A signed Purchase Order and number are required for
all orders placed with Trout Studios. Verbal Purchase
Orders will not be accepted. Changes to a given
Purchase Order must be received in writing within
2 business days of placement.
Trout Studios Suggested Retail Furniture Price List
contains pricing for all Trout Studios Furniture items
considered standard and usual. Consult our Customer
Service Department at (512) 894-0774 for price quotes
on custom designs or finishes. All prices are subject to
change without notice.
Please note that the Geus Series is intended for UPS
shipping – any furniture listed with a crate must ship
Our standard lead time on all Trout Studios furniture
is 8-12 weeks maximum. Non UPS freight is COD.
Our customers have the option of choosing their own
carrier, however; Trout Studios is not responsible for any
damage once furniture leaves the factory. All claims must
be filed directly with the carrier.
Merchandise Claims and Returns
Any claim for defective merchandise or shortages must
be made directly to the shipping company and to
Trout Studios within 10 days of your receipt of the
shipment in writing. Perfect stock merchandise may
be returned to the factory within 30 days of its receipt.
A 25% restocking charge will be assessed to cover
repackaging and administrative costs.
accepted after 30 days. All returned merchandise must
have a Returned Goods Authorization (RGA) number
provided by Trout Studios. This number must be clearly
marked on each carton returned. Credit for returned or
defective merchandise will be applied to the Customer’s
account. No refund checks will be issued.
Terms Discounts & Penalties
Trout Studios Must have a signed resale card to accept
your purchase order or 8.25% CA. sales tax will be
charged. Trout Studios is a small Company and for
obvious reasons will offer its customer prepaid C.O.D.
terms. Payments must be rendered in U.S. funds only.
Credits will remain valid for purchase orders of product
for 18 months from the date of sale. If not used during
those 18 months, it will no longer be valid.
A penalty of 5% of the invoice total will be added to
all invoices for which payment is 15 days past due.
Additional penalties will accrue for each 15 days late
thereafter up to the limits allowed by applicable laws.
Any cost incurred to enforce the collection of the invoice
and penalties shall be added to the balance due; such
costs may include, but are not limited to, reasonable
attorney and/ or collection agency fees. Trout Studios
may hold pending orders on overdue accounts.
For each check returned to Trout Studios
unpaid by a Customer’s bank, a $15 service charge
will be added to the Customer’s outstanding balance.
Returned checks may affect a Customer’s credit standing
Disclaimers- Please read carefully!
Cabinetry: every effort has been made to finish our
cabinets in the most protective way. Please exercise
the caution you would with any fine wood.
Pewter Finish: tumbled aluminum
Polished pieces: in response to popular request, Trout
Studios is now offering all of its cast line in a beautiful
polished finish. Polished pieces often show irregularities
in the metal and can vary from piece to piece. Polished
finishes are prone to tarnish and scratching. Return will
not be accepted for irregularities, tarnish or scratching.
Sales on custom pieces are final.